Unlock Your Account

If you need help resetting or unlocking your HESCPIN or completing identity verification, complete and submit all fields on this form. HESC will make every effort to resolve your request within 1 business day. 

Please note that this form should ONLY be used by those who need help resetting or unlocking their HESCPIN account assistance or for verifying user identity. If you need assistance with any other issue, please schedule an appointment to speak with a HESC representative.  Please note inquiries not related to HESCPIN or user identity issues, will not be responded to.

Please provide the student's full name, date of birth, and a current valid email address.